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This is not only a disgrace from a customer service perspective, but completely insulting to a consumer who has a choice when selecting a home security service. When my contract with ADT expired, I contacted the company to disconnect my service, which
they did, but they continued taking the monthly payment from my checking account. When I contacted the company, they advised that they
owed me $424. 23, and that they would reimburse. That was EIGHT years ago, and I haven’t gotten a cent. I’ve contacted the company numerous times, and they give me different stories each time. They’ll tell me that they sent the money to Illinois unclaimed funds which they hadn’t, I checked. Recently, I spoke with a representative of ADT, followed up by a manager. The rep stated that she has numerous notes showing my attempts to get MY money back. The manager basically said that I was owed the money, and after a brief hold, advised that they owed me nothing. It’s been 8 years!I think I’ve been more than accommodating.
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SimpliSafe offers quality, high tech home security systems with no long term contracts. Their
team of engineers and designers create everything they sell, and many of the newer offerings are so small that they’re barely visible. SimpliSafe is not your typical security company.
They don’t markup the price of their products, require monitoring, or make you sign any contract. They don’t charge installation fees, setup fees, or activation fees. What they do offer is high quality equipment that is easy to install and maintain by yourself.
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It allows the homeowner to relocate the device to another location if they decide to do so. The SkyBell HD Hardware Kit makes
install of the SkyBell
Doorbell on their own simpler. It comes with a masonry drill bit, Philips screwdriver, wall screens and screw anchors. The SkyBell Digital Doorbell Adapter allows the user to make the digital door chine compatible with the SkyBell doorbell. Adapter installation only takes a few minutes. SkyBell ProductProduct TypeCostMore DetailsSkyBell HDDoorbell Camera$199.